Return policy

Return Policy

We understand that it may be necessary to return a product. That's why we offer our customers the opportunity to request a return within 30 days of receiving the product. The product must be in the same condition as it was received and must be accompanied by all original packaging materials and labels.

To request a return, please contact our customer service via email or telephone. We will then instruct you on the next steps to take.

Shipping costs for returns are the customer's responsibility. We recommend that you keep proof of shipping, as we are not responsible for lost or damaged returns.

Once we have received the returned product and checked its condition, we will process your refund within 14 days. Please note that refunds may take several business days to be processed by your bank.

If you have any questions about our return policy, please do not hesitate to contact our customer service. We are always ready to help.